Your Privacy
This website is operated for Unjhawala Tea by Calcutta Tea Depot. We respect the privacy of visitors, retailers, wholesalers, and business contacts who communicate with us through the website, phone calls, or WhatsApp.
1. Information we may collect
- Contact details you submit directly, such as your name, mobile number, and inquiry message.
- Business information you choose to share with us while discussing orders, delivery requirements, or product preferences.
- Basic technical information that may be generated by your browser, device, or hosting systems for security and performance purposes.
2. How we use information
We use the information we receive to respond to inquiries, discuss product requirements, process business communication, improve customer support, protect website operations, and maintain records related to genuine commercial interactions.
3. Sharing of information
We do not sell personal information. We may share information only where reasonably necessary to operate our business, such as with logistics partners, service providers, website or hosting support, legal advisors, or government authorities when required by law.
4. WhatsApp, calls, maps, and social platforms
When you use WhatsApp links, call links, Google Maps, Instagram, or Facebook from this website, your interaction is handled by those third-party platforms. Their own privacy policies and terms will apply to the information you share with them.
5. Cookies and technical data
This website is primarily designed to provide information and direct contact options. We and our hosting environment may use basic technical logs, essential cookies, or similar tools to maintain availability, security, and performance. If analytics or advertising tools are added later, this policy may be updated accordingly.
6. Data retention and security
We keep inquiry and business communication data only for as long as reasonably necessary for follow-up, recordkeeping, legal compliance, or ongoing customer service. We take reasonable steps to protect information, but no website or communication channel can guarantee absolute security.
7. Your choices
You may choose not to share optional information with us. If you want to update, correct, or request deletion of information you previously shared directly with us, please contact our team and we will review the request in line with our legal and operational obligations.
8. Children's privacy
This website is intended for general business and customer communication and is not directed to children. We do not knowingly seek to collect personal information from children through this website.
9. Policy updates
We may revise this Privacy Policy from time to time to reflect operational, legal, or website changes. The latest version published on this page will apply from its stated update date.
10. Contact us
If you have a privacy-related question, please contact Calcutta Tea Depot at 41, Paliyad Rd, opp. Amardeep Petrol Pump, GIDC, Botad, Gujarat 364710 or call +91-92282 96108.